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Knowledge

Organisational models, processes, methods and web and mobile technologies designed to manage, develop, update and share a company’s distinctive core know-how.

Areas of intervention

Models

  • Portfolio of organisational models for knowledge management
  • 3K knowledge management model: building, sharing and transfer
  • Professional academy and community of practice
  • Models for classifying, developing and updating competency dictionaries

Methods

  • Processes for developing knowledge management and digital innovation
  • Content, Knowledge and Community management
  • Gamification
  • Open innovation and crowdsourcing
  • Cross-fertilization
  • Mentoring
  • Digital storytelling
  • Learning History©
  • Learning Camp©

Platforms and tools

  • Social intranet
  • Knowledge management portals and environments on MS SharePoint Portal
  • Tiki Tam©: a platform for creating a virtual community
  • Knowledge Map©: a platform for the collaborative management of competency dictionaries
  • Playground©: a gamification platform
  • KnowApp: mobile app per sfidare le persone sulle loro conoscenze